Assistance for billing and subscription management issues is available online Outlook repair and support service or by telephone during China business hours (Beijing Time), Monday through Friday. Billing and subscription management support can be accessed using the same phone number and online service request process as with technical support. The support telephone number can be found on the Microsoft 365 operated by 21Vianet portal. 2 Severity A is only available to customers who signed an advanced online service agreement with 21Vianet through a sales account manager. For billing and subscription management support, the highest severity level is B. Presales support for Microsoft 365 operated by 21Vianet provides assistance on subscription features and benefits, plan comparisons, pricing and licensing, and helps to identify the right solution to meet your business needs.

Ask a question and find solutions from Support Agents, MVPs, Engineers, and Outlook users. On June 25th, 2019, the Outlook Team made a change to the service to fix this issue. If you are still seeing this issue, restart Outlook a couple of times so it can pick up the service change. Remember to re-enable your antivirus once Outlook is working properly. It helps to resolve the issue and get your Outlook up and running smoothl

21Vianet customer service team follows up with investigation and customer communication in reasonable rhythm according to severity levels. 21Vianet also expect customer to collaborate at reasonable level accordingly. 21Vianet assigns a severity level to a case when it's opened, based on an assessment of the issue type and customer impact. Examples of issue types and severity levels are shown in the following table.

If installing the latest updates didn't resolve your issue, move on to the next step. We recommend setting Windows Update to automatically download and install recommended updates. Bug fixes, new features, and performance enhancements are released regularly. Read this blog to know about common reasons behind PST file corruption and methods to repair Outlook 2019, 2016, 2013, 2010 & 2007 PST fil

Upgrade to Microsoft Edge to take Outlook repair and support service advantage of the latest features, security updates, and technical support. If you couldn't change your password this way, see Reset your Microsoft account password. I've been using a PIN to log into my laptop that its been so long and I forgot the password. For your protection, Microsoft must verify your identity before you can proceed with resetting your passwor

If you're not sure, guessing is ok—wrong answers don't count against you. When you get to a question that lets you "add more," fill in as much information as you are able. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical suppor

If Outlook repair and support service you need to reset your Microsoft account password because you forgot it, see Reset your Microsoft account password instead. If not, select Reset password below, enter the username name for the account you're trying to reset, and select Next. If you forgot your password and need to reset it, you can do so from the Windows sign-in screen. If these steps didn't work, or you have other account sign in issues, use our Sign-in helper tool. For your protection, we will ask you to confirm the verification details you select. If you cannot get a code, read Troubleshooting verification code issue

If you are still facing the same issue, it means your PST file Outlook repair and support service is damaged. If you want to repair your corrupted PST file, opt for the Cigati PST Repair Tool. It will recover the corruption from your desired PST files. Any advice on how to solve this issue of Outlook randomly getting stuck at loading profile. Or how to disable Microsoft applications from opening on boot up. In many scenarios, antiviruses become incompatible with other application

The steps below will help guide you when filling out the account recovery form. It can be a lengthy process as it's designed to ask questions about your account that only you can answer. Once you're able to get back into your account, review How to help keep your Microsoft account safe and secure. Here you'll find guidance for how to secure your account going forward, make it easier to reset a password, and provide additional methods you can use to Outlook repair and support service verify your accoun

When you install Office, an Inbox Repair Tool (SCANSPST.EXE) is also installed on your PC. The Inbox Repair Tool can resolve issues by scanning your Outlook data files and repairing errors. While working with Outlook, it is a common issue that Outlook users get. There could be multiple reasons for the same, hence various workarounds. The above procedures will help you to resolve the Microsoft Outlook Stuck on Loading Profile erro

If your country/region isn't listed, select a neighboring country/region or dial the United States support phone number. For a smoother support experience, we recommend that you open separate support requests for each issue. You must have at least one subscription bought through Microsoft to access Microsoft support.